Privacy Policy

Last updated: April 9, 2026

Pineapple Hail ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit pineapplehail.com or place an order.

Information We Collect

When you place an order or submit a form on our site, we may collect:

• Name and business name
• Email address and phone number
• Shipping and billing address
• Order details and purchase history
• Payment information (processed securely by Stripe — we never see or store your card number)

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order status
• Respond to questions and customer service requests
• Improve our products and website
• Send occasional updates about new products (you can opt out at any time)

How We Protect Your Information

Your personal information is stored securely using industry-standard practices. Payment processing is handled entirely by Stripe, which is PCI-DSS compliant. We do not store credit card numbers on our servers.

Third-Party Services

We use the following third-party services to operate our business:

• Stripe — payment processing
• Netlify — website hosting
• Airtable — order management

Each of these services has its own privacy policy. We only share the minimum information necessary for them to provide their services.

Cookies

Our website uses minimal cookies and localStorage for basic site functionality (such as your shopping cart). We do not use tracking cookies or third-party advertising pixels.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

Contact Us

If you have any questions about this Privacy Policy, contact us at:
PineappleHailCompany@Gmail.com